Last updated: 30 March 2026
This Shipping & Returns Policy applies to all orders placed through the website daylin.ie, operated by:
Daylin Nail Supply
Reg. No.: [Company Registration Number]
VAT No.: [VAT Number, if registered]
Registered address: [Registered Address, Ireland]
Contact email: contact@daylin.ie
By placing an order on the site, the customer accepts this Shipping & Returns Policy, together with the Terms & Conditions and the Privacy Policy.
Daylin Nail Supply dispatches orders to addresses within the Republic of Ireland, from Dublin to nationwide.
Orders are dispatched from our Irish stock — no customs complications for Irish buyers.
We do not currently ship outside of Ireland. If you are unsure whether delivery is available to your location, please contact us at contact@daylin.ie before placing your order.
Orders are typically dispatched within 48 hours of order confirmation, on business days (Monday–Friday, excluding public holidays).
Orders placed at weekends or on public holidays will be processed on the next available business day.
During high-demand periods (promotional sales, new product launches), dispatch may take up to 3 business days. We will endeavour to communicate any delays proactively.
Once dispatched, estimated delivery times are:
These are estimates provided by our courier partners and are not guaranteed. Actual delivery times may vary depending on the courier, location, and circumstances outside our control.
The delivery fee applicable to your order will be clearly displayed during the checkout process before the order is finalised.
Free delivery thresholds, if active, will be displayed on the site. We reserve the right to modify delivery fees and thresholds at any time; the fee displayed at the time of checkout applies.
An order is considered registered upon submission via the website and accepted upon confirmation by our system or by email notification.
We reserve the right to contact the customer to verify delivery details or product availability. In certain situations, an order may be declined or cancelled, for example in cases of:
If an order paid online is cancelled for reasons attributable to us or for objective reasons that make fulfilment impossible, the amount paid will be refunded in accordance with the payment processor's procedures and applicable banking timescales.
Where our courier partner provides tracking, a tracking link will be included in your dispatch notification email. If you did not receive a tracking notification, please check your spam folder or contact us at contact@daylin.ie.
If you received:
please contact us as soon as possible at contact@daylin.ie, ideally within 48 hours of receiving the parcel and before opening or using the affected items where possible.
For a quick resolution, please provide:
Depending on the situation, we may offer:
As a consumer purchasing through our website, you generally have the right to withdraw from the contract within 14 days of receiving your order, without giving a reason, in accordance with the EU Consumer Rights Directive and Irish consumer law.
To exercise this right, please notify us at contact@daylin.ie within 14 days of receiving your order.
Products must be returned in their original, unopened condition — unused, with original packaging intact and seals unbroken. Products that have been opened, used, or whose hygiene seals have been broken cannot be returned for health and hygiene reasons, as permitted under applicable consumer legislation.
The cost of return shipping is borne by the customer unless the return is due to an error on our part or a defective product.
Once we receive and inspect the returned items, we will process the refund within 14 days to the original payment method.
If you wish to cancel an order, please contact us as soon as possible after placing it. We will try to accommodate cancellation requests before the order has been dispatched.
Once an order has been dispatched, it can no longer be cancelled — in this case, the standard return process applies once the parcel has been delivered.
Refunds may be granted in the following situations:
Refunds are processed to the original payment method where possible. The actual credit timescale may depend on the issuing bank or payment processor (typically 3–10 business days).
For questions about delivery, issues with an order, returns or refunds, please contact us at:
Daylin Nail Supply
Email: contact@daylin.ie
Website: daylin.ie